Department of Quality Management and Institutional Development
The tasks and organizational structure of the department were determined according to the letter of the General Secretariat of the Council of Ministers No. (34632) dated 11/12/2014, as follows:
Establishing, developing and improving mechanisms and work procedures for the departments of the Ministry’s headquarters / Central Statistical Organization according to the latest methods and international standard specifications to improve and increase the efficiency and skills of employees, which are based on the foundations of justice, transparency, efficiency and institutional performance, such as preparing (work procedures guide).
Participate in the preparation of long-term strategic plans in coordination with the departments, taking into account the vision, mission and objectives of the Ministry of Planning, internal and external variables, efforts directed to allocate and use resources, and identify areas of excellence and initiative to develop liaison relations with state agencies.
Participate in the preparation of annual plans, which are prepared in the light of the objectives of the long-term strategic plan, the results of implementing the plans of previous years, and the achievements and lessons that resulted from them.
Preparing a program to follow up the implementation of the annual plan, specifying criteria and indicators for evaluating the results of implementation, and submitting periodic reports on the results of implementation and evaluation.
Conducting internal audits on all procedures followed, verifying the existence of paper or electronic records and documents, as well as the work assigned to each employee, according to his position and degree of employment, and taking corrective measures in the system.
Search and obtain certificates of quality, occupational safety, environment and other international standard certificates from internationally recognized and licensed organizations or bodies.
Presentation of the workflow on all actions and initiatives proposed and implemented by the Department of Quality Management and Institutional Development, and a statement of the required solutions to any obstacles for the purpose of approval by the senior management.
Paying attention to the management system of quality, occupational safety and the environment after its implementation, periodic assessment of it, analysis of data for periodic improvement, organization of work risks, determination of their risk ratio, type and impact on the work environment.
Raising awareness of the concept of quality management system through holding seminars and training courses at the level of the Ministry / Central Statistical Organization to introduce the quality management system, its benefits and methods of application.
Preparing and publishing the quality policy and undertaking the administration in coordination with the senior management after its approval.
Preparing and qualifying internal auditors for quality management systems.
Follow-up and training on changes in the standard specifications for quality management.
Measuring customer satisfaction and evaluating it periodically to reduce its impact on the Ministry’s work.
Ensure the existence of an approved internal system for the departments of the Ministry’s headquarters / the Central Statistical Organization, in which it clarifies the tasks and duties, work instructions guides, job descriptions, and organizational structures.