Application of the requirements of ISO 9001: 2015 Quality Management and Institutional Dev ...

2018-12-30 1055
Application of the requirements of ISO 9001: 2015 Quality Management and Institutional Development A workshop is held for the Government Contracts Department

The Director of Quality Management and Institutional Development Department, Ms. Fadilah Majeed Yassin, said that the workshop came at the request of the senior management of the Government Contracts Department in its desire to implement the requirements of ISO 9001: 2015 and obtain the international conformity certificate from the approved donor bodies and also to complete the rehabilitation plan for the department The first part of the workshop included the training of the team on the requirements of ISO 9001: 2015 and how to apply it in all activities of the department. The training program also included the items of the standard including (fifth, sixth, and the importance of senior management to show their leaders and commitments with respect to focus on the customer by ensuring the risks and opportunities that affect the conformity of products and services and also the ability to strengthen Customer satisfaction is determined and handled,

Indicating that senior management must establish a quality policy and what policy should include procedures for identifying risks and opportunities when planning a quality management system and how to deal appropriately with potential impacts on product and service matching. "Options for dealing with risks and opportunities include avoiding or taking risks for Access to opportunities to eliminate the source of danger or change the possibilities or consequences or sharing risks as well as bear the risk by a deliberate decision,

He pointed out that the opportunities can lead to the adoption of new practices, the launch of new products and services, the identification of new customers and the building of companies and the use of new technology and other potential desirable and applicable to the availability of the needs of the organization or its customers. Confirmed in the training program focused on the objectives of quality and planning for implementation, Quality of the tasks related to the levels and processes required for the quality management system and the quality objectives should be SMART (ie, the objectives must be specific, measurable and achievable and updated as needed within a specified time period) The organization should also maintain documented information on the quality objectives and what the organization should determine (for example, what to do, what resources are required, who is responsible, when to complete, how results can be assessed), and what resources should be identified and available. (5M, human resources, funds, raw materials, techniques and modern techniques). The second theme presented in the workshop included analyzing the gap on all activities of the government contracts department to indicate the size of the gap. The process of rehabilitation being one of the standard requirements of the standard 2015: 9001 iso